Accessibility Statement
TurFresh is committed to making shop.turfresh.com usable by everyone, including people who rely on assistive technology. We believe shopping for turf care should be simple for every customer, whatever tools they use to browse the web.
Our conformance goal
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard referenced by the Americans with Disabilities Act (ADA) and California's Unruh Civil Rights Act. We consider this site partially conformant, meaning the content we control meets the standard while some third party content may not fully conform. We review and improve accessibility on an ongoing basis.
What we do to keep the store accessible
- We audit the store against WCAG 2.1 AA using automated testing (axe-core) plus manual keyboard, focus, and color contrast checks. The most recent full audit and remediation pass was completed in October 2026.
- Accessibility is part of our design standard: text and interface colors are checked for sufficient contrast, animations respect the reduced motion setting in your device preferences, and new pages are tested before launch.
- Issues reported by customers are prioritized and fixed as quickly as possible.
Accessibility features of this site
- A "Skip to content" link at the top of every page
- Full keyboard navigation with a visible focus indicator on links, buttons, menus, and form fields
- Descriptive text alternatives for images, and labels on all form controls
- Consistent navigation, semantic headings, and landmark regions for screen reader users
- Text that can be resized up to 200 percent without loss of content or function
- Color contrast that meets or exceeds the WCAG 2.1 AA minimums on content we control
Compatibility
This site is designed to work with current versions of Chrome, Safari, Firefox, and Edge, on desktop and mobile, and with common assistive technologies including VoiceOver, NVDA, JAWS, and TalkBack. For the best experience we recommend keeping your browser and screen reader up to date.
Known limitations
Despite our best efforts, some content may not yet be fully accessible:
- Third party content. Some features, such as customer review widgets, payment installment messaging, chat or SMS popups, and embedded videos, are provided by third parties. We do not control their code, and they may not fully conform. We pass accessibility feedback on to these vendors.
- Customer generated content. Product reviews are written by customers and may occasionally lack image descriptions.
- Checkout. Checkout is hosted and maintained by Shopify, which publishes its own accessibility commitments.
If any of these prevent you from completing a purchase, contact us using the options below and we will help you place your order directly.
Feedback and contact
We welcome your feedback. If you experience any difficulty using this site, or you have suggestions on how we can improve, please reach out:
- Email: [email protected]
- Phone: (855) 444-8873, Monday to Friday, 9:00 AM to 4:00 PM Pacific
- Contact form: Contact TurFresh
- Mail: TurFresh, 418 Goetz Ave, Santa Ana, CA 92707
When you contact us about an accessibility barrier, please tell us the page where you ran into the problem and the browser or assistive technology you were using. We aim to respond within 3 business days, and to resolve reported barriers as quickly as we reasonably can.
About this statement
This statement was prepared on October 11, 2026, following an accessibility audit and remediation of the store, and is reviewed whenever the site changes significantly.